Based on your description, the call you acquired appears being a scam. Telus normally takes customer safety really significantly, and we wish to assure you of the subsequent:

I are already a Telus customer since 2001. I moved to my new place in August of 2020 And that i am continue to looking ahead to an optik Television set box which i experienced ordered proper soon after I moved in.

Feels like anyone dropped the ball in your Optik Tv set box. I would comply with up with them for getting this sorted out.

Update Final identify right after relationship Hey does any person learn how to update your previous identify? I've questioned a couple of

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Many thanks for your reply, Telus Support, but it's ultimately around. The last rep I spoke to confident me it's cancelled and I gained’t be billed any more.

I far too are already hoodwinked into signing up with them - cellular, internet and home stability.  Was instructed my cellular is not going to boost if I upgrade (Phony, which I must have identified much better but the rep saved insisting soon after asking various moments).  Residence stability is just not essential for me, though the worsted Section of it is the fact that It is really genuinely not something that is trusted.  My lock that's designed to unlock by using a passcode refuses to operate.  The installer arrived back to fix it but it really worked twice soon after he reset it then not considering that.  Then Should the internet goes out it really is ineffective, as far as I can see It is really offline then.

The TELUS staff acknowledges that our get the job done spans quite a few Territories and Treaty areas and we are grateful for the normal Awareness Keepers and Elders who will be with us nowadays, all those who have absent just before us as well as the youth that inspire us.

The scammer termed this early Telus TV support Canada morning from the quantity 17787193836. It was a woman. She provided me to alter my telephones right into a loyalty application which was a method superior offer than what I have now.

This is easily the most Terrible expertise I have experienced with wanting to contact to get clarification on some cost I was hardly ever instructed about could be on my Monthly bill.  If This is actually the case they have got falsely advertised to me from the beginning!!  I will never sign up with this enterprise all over again 

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I had to Get in touch with CS nowadays with Chat and the department I want to speak to is simply available by cellphone. The CS on Chat arranged a simply call again at an agreed upon time slot. When that Section identified as me afterwards I got every little thing sorted out.

So inefficient. An electronic mail would get the concept throughout a whole lot easier. The subsequent agent said sorry and can reverse the final thirty day period’s cost and terminate it. Another thirty day period An additional $7. Sigh. Over the cellular phone once again around 1-1/2 hour. The next agent was defending her employer and implying I was Mistaken. Just demand me the $340 and prevent the $7 regular monthly Monthly bill and terminate the camera, I begged her, after which you can I ended the decision. She left a information indicating she simply cannot proceed Together with the cancellation given that I hung up. At this stage I’m sensation bodily ill from it. I get in touch with again… 45 minutes. Make sure you, just stop this romance now. At last another agent assured me it would be cancelled. In total, about eleven hours within the cell phone considering the fact that February trying to handle the digicam return. It felt like punishment… just as if I’m the enemy - immediately after paying out in excess of $40,000 with Telus over the years and under no circumstances at the time complained. I’m pretty affected individual and well mannered. My request was so easy. The full issue was designed painfully sophisticated and extended for months.

You'll then receive a text information if the agent responds, and you'll adhere to up at your earliest ease.

Was the chief and The rationale I are a faithful Telus custiomer For several years. But This is often about to vary!!