Determined by your description, the call you been given appears to become a fraud. Telus normally takes customer security pretty critically, and we wish to guarantee you of the following:

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I had to Get in touch with CS these days with Chat as well as the Division I need to speak to is barely readily available by cell phone. The CS on Chat organized a get in touch with back at an arranged time slot. When that Office termed me afterwards I obtained almost everything sorted out.

I'd also like to find out why this was removed? Appears to be Silly that we now really have to connect with tech support to carry out something which we did not want the for Formerly 

Imagine them as resellers. The offer you a legit solution Telus gives, include benefits to induce you to obtain. You give them that income, all of your details to set up the legit item.

I named Telus CS at 8.55AM Mountain time plus they hanged up on me, stating which i ought to contact all through "standard Workplace hrs". Is this for true?

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The TELUS team acknowledges that our do the job spans quite a few Territories and Treaty regions and we are grateful for the normal Expertise Keepers and Elders who're with us today, individuals who have absent before us plus the youth that inspire us.

I shell out about $4500 a calendar year with Telus. In January I bought an out of doors digicam for $seven/thirty day period but regretted it and planned to return it. It absolutely was new from the box - only plugged in to check it. Following a number of hrs waiting around within the mobile phone I uncovered that there is a $340 payment to cancel. That is a lot for a $fifty digital camera. I pleaded Together with the agent to waive the price given that I am a faithful customer for thus extended. He stated a supervisor will connect with to debate. Nobody called again.  A month afterwards I attempted once more. Lastly, in April, just after eight hours over the cellphone about this issue as many as that point, I gave my ultimatum… waive the high cancellation cost or I cancel the many services with Telus and go some other place. No. So, I cancelled every thing. A disgrace, simply because I haven't had one particular problem While using the Tv set, internet, or mobile phones and favored Telus… for more than 14 many years. Although the $7 demand persisted. Sigh. Much more hrs about the phone. Why Is that this the sole way to communicate? It's so frustrating plus a colossal squander of time.

The TELUS workforce acknowledges that our perform spans lots of Territories and Treaty locations and we have been grateful for the normal Understanding Keepers and Elders who're with us now, anyone who has absent in advance of us plus the youth that encourage us.

Most definately a rip-off.  Just got from the telephone with the actual telus and they aided me secure my account. 

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You may then get a text concept once the agent responds, Telus TV support Canada and you may comply with up at your earliest usefulness.

Used to be the chief and The key reason why I have been a faithful Telus custiomer For several years. But This is certainly about to alter!!